Shop
and Mailing address:
Wig-Wag, LLC
a/k/a Wig-Wag Trains
3540-D
North Pan American Freeway NE
Albuquerque,
NM 87107
Map & Photos
of the Store
e-mail
address:
Local
Phone number:
505-298-7177
Fax Number 505-323-2419
Please
Note: You cannot leave a message on our phone system.
Please call during the below phone hours to contact us. However, we prefer it
if you e-mail ALL orders. It is substantially
less costly to process e-mail orders than it is to hire people to answer the phone. Besides do you really want to speak to a call center?
If you must call, it is cheaper for you to use our toll-free line than it is for us
to call out. Therefore, to save costs and keep our prices
down, please call us. Every chance we have to reduce costs
means lower pricing for you.
|
Contact us During these Hours:
|
Day |
Hours |
Time Zone |
E-mail -
No attachments are accepted |
24 hrs per day
We answer them 17-19 hrs a day. |
All |
Shop "Storefront"
hours:
Tuesday thru Friday
See
also show schedule |
10:30
am to 6:30 pm |
U.S. Mountain |
Saturday |
9:00
am to 5:00 pm
|
Phone
Line Hours
Tuesday thru Friday
See
also show schedule
|
1:00pm to
5:00pm
We have no answering machine |
U.S. Mountain |
Phone
Lines
Saturday (note below)
See also show schedule |
1:00pm to
5:00pm
We have no answering machin |
Sunday
& Monday
(note below)
See also show schedule
|
closed
We have no answering machine
|
All |
Occasionally
we do N-Trak Shows with the NM Railrunners. That
hasn't happened in 4,no 5, no make that 6 years but we have hopes still.
Some weekends (~ 6/year) we sell at Train Shows across
the west normally within 800 miles or 14 hours of the shop.
The storefront
is closed Sunday & Monday for George & Debra's sanity and to catch up on web work
and shipping. |
Hold
for Shipping -
This is one of our customers' most popular features. It
is an option you elect. We
will hold ALL your orders for up to 45 days in order for other
announced or out-of-stock items to arrive. We do, however, have
to have a credit card on file in order to run the charge for the
item we are holding. If we don't charge promptly, it ties up capital,
costs us more to do business, and we will be unable to continue
to offer you our current pricing structure. We will not charge
for the shipping until the package goes out the door. You should
note that once you request Hold-for-Shipping, it applies
to all orders. It is not possible to manage a listing
that has multiple exceptions. If you request to come off Hold-for-Shipping
then you will be off for good, no exceptions.
Time
is a major factor in financing any business. Our pricing is based
on getting things out as quickly as possible when they come in.
You may combine reservation purchases with other in-stock items.
However, we cannot send e-mails or call customers who want to add
to their reservation when it arrives -- there just isn't time to
do that.
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